Terms and conditions

In order to use and buy products from our online store www.marelbo.com, you must abide by the terms and conditions presented below. Any person who accesses our website, confirms he/she has read and agrees with these conditions. We reserve our right to modify partially or totally, at any moment, without prior notice. In the case where you don’t agree with these terms and conditions presented below, we ask you not to access the www.marelbo.com website, which will hereinafter be Marelbo.

 

1.  DEFINITIONS AND TERMS

 

Marelbo – is the trading designation of MARELBO PROD COM S.R.L., Romanian legal entity, headquarters in Bivolaria, city of Vicovu de Sus, No 452, County Suceava, tax ID number: 6728594, registration number in the Commercial Register J33/2214/1994.

Seller – Marelbo or any Marelbo partner.

Buyer – physical person / legal person or any legal entity which creates an Account on the Website and places an Order.

Client – physical person / legal person who has or gets access to the CONTENT, by any communication means made available by Marelbo (electronically, by phone, etc) or under an agreement of use made between Marelbo and the client, which implies the creation and use of an ACCOUNT.

 

User – any physical /legal person registered on the Website, who, by finalizing the process of creating the Account,  agreed to the website’s specific clauses, found in the Terms and Conditions section.

 

Nickname – pseudonym by which a certain User/Client/Buyer may add Content on the Website. The nickname is linked to the User/Client/Buyer’s Website information under the name of  “Username”.

 

Account – the Website section consisting of an e-mail address and a password which allows the Buyer to send the Order and which contains information about the Client/Buyer and his/her history on the Website (Orders, invoices, warranty of Goods, etc).

 

Website – the domain: www.marelbo.com and its sub-domains.

 

Order – an electronic documents which comes as a way of communication between the Seller and they Buyer, by which the Buyers shows the Seller, through the Website, his/her intention of acquiring goods from the Website.  

 

Goods– any product, including the documents and the services mentioned in the Order, which shall be delivered by the Seller to the Buyer, following the signing of the Contract.

 

Campaign – exposing for commercial purposes, a finite number of Goods, having a limited, predefined stock of Goods, for a limited period of time which is established by the Seller.  

 

Contract – represents the distance contract concluded between the Seller and the Buyer, without the Seller and the Buyer’s simultaneous physical presence.

 

Content
•    all the information on the Website which can be visited, visualized or differently accessed by using an electronic equipment/device;

•    the content of any e-mail sent to the Buyers by the Seller by electronic means and/or any available means of communication;

•    any information communicated through any means by an employer/collaborator the Seller, to the Buyer, based on the contact information, whether specified or not by the latter;

•    information related to the Goods and/or the prices applied by the Seller in a given period of time;

•   information related to the Goods and/or the prices applied by a third party with which the Seller has concluded partnership contracts, in a certain period of time;   

•    data referring to the Seller, or any other of his privileged data.

 

Review – an evaluation, written by the holder or the beneficiary of a product or service, one drafted based on his/her personal experience and capacity of writing comments related to the quality of the products and saying if the product follows or not the specifications mentioned by the producer.

 

Comment – appreciation or observation with a critical purpose, related to a Review or another comment.

 

Question – a way of addressing by other Users/Clients/Buyers, with the purpose of getting information on the products from the respective page.

 

Answer – written information which is sent to the User/Client/Buyer who has posted a Question on the Website, on a certain product’s page. The Answer represents an explanation offered by a User/Client/Buyer to another User/Client/Buyer within a discussion.  

 

Document – the hereby Terms and Conditions.

 

Newsletter – a periodic, exclusively electronic means of information, electronic e-mail respectively (e-mail, SMS) on the Goods and/or the advertising campaigns  run by the Seller in a given period of time, without any commitment from the part of the Seller regarding the information it contains.  

 

Transaction – instalment and/or reimbursement of an amount of money resulted from selling of a Good by Marelbo to the Buyer, by using the services of the card processor chosen by the Seller, regardless of the delivery method.

 

Specifications – all the specifications and/or the descriptions of Goods as they are stipulated in their description.

 

2. CONTRACTUAL DOCUMENTS

 

2.1. By placing an Order on the Website, the Buyer agrees to the method of communication (by phone or e-mail), by which the Seller runs his/her commercial operations

 

2.2. The notification received by the Buyer, after placing the Order has an information purpose and does not represent the acceptance of the Order. This notification is made electronically (e-mail) or by phone.

 

2.3. For justified reasons, the Seller reserves his/her right to change the quantity of Goods from the Order. If the Seller changes the quantity of Goods from the Order, he/she will notify the Buyer on the e-mail address or on the phone number made available to the Seller when placing the Order and will return the paid amount of money.

 

2.4. The contract is considered as being concluded between the Seller and the Buyer when the Buyer receives from the Seller, by e-mail or SMS, the notification of Order shipment

 

2.5 The document and the information made available by the Seller on the Website will be the basis of the Contract, as an addition, there is the warranty certificate issued by the Seller or a supplier of the latter for the acquired goods.

 3.  THE ONLINE SELLING POLICY

 3.1. Any Client / Buyer is allowed to make orders.
For justified reasons, Marelbo reserves the right to restrict the Client / Buyer's access to make orders and / or to some of the accepted payment methods if it believes that based on the Client / Buyer's conduct or activity on the Site, its actions might damage Marelbo in any way. In any of these cases, the Client / Buyer may contact the Marelbo's Client Relations Department in order to be informed of the reasons having led to the implementation of the above-mentioned measures.
 
3.2. Communication with the Seller may be accomplished through direct interaction with the latter or through the addresses mentioned in the "Contact" section of the Site. The Seller is free to manage the information received without having to justify for it.
 
3.3 In the event of an unusually high volume of traffic from an internet network, Marelbo reserves the right to ask Clients / Buyers to enter the captcha validation codes manually in order to protect the information within the Site.
 
3.4. Marelbo may publish on the Site information about the Goods and / or promotions carried out by it or any other third party with whom Marelbo has signed partnership contracts, within a given period of time and within the available stocks.
 
3.5. All the prices related to the Goods presented on the Site are denominated in lei (RON) and, for information purposes, in Euro (EUR) and include VAT.
 
3.6. In terms of online payments, the Seller is not / cannot be held responsible for any other additional cost incurred by the Buyer, including without limitation the currency conversion fees applied by the card issuing bank, if its issuing currency is other than RON. The Buyer carries the entire liability for this action.
 
3.7 All the information used to describe the Goods available on the Site (static / dynamic images / multimedia presentations / etc.) is not a contractual obligation on the part of the Seller, these one being used exclusively for presentation purposes.
 
3.8. After 14 (fourteen) days following the purchase of a certain Good, the Buyer shall be required to add a Review related to the Purchased Good. The request will be sent to the email address entered by the Buyer in the Account. In this way, the Buyer contributes in informing other possible Users / Clients / Buyers on the Site and actively engages in detailing as completely as possible the features of the Goods.
 
 
4. ASSIGNMENT AND SUBCONTRACTING
 
The Seller may assign and / or subcontract a third party for Services related to the Order delivery, by informing the Buyer about it, without the need of an agreement of the latter. The Seller shall always be liable towards the Buyer for all the contractual duties.
 

5. THE INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

5.1. The Content, such as it is defined in the preamble, including but without limitation logos, stylized representations, commercial symbols, static images, dynamic images, text and / or multimedia content presented on the Site, is the exclusive property of Marelbo, all the rights directly or indirectly obtained to this effect (by usage and / or publishing licenses) being reserved for it.

5.2. The Client / Buyer is not allowed to copy, distribute, publish, transfer to third parties, modify and / or otherwise alter, use, bind, expose, include any Content in any context other than the original one intended by Marelbo, include any Content outside the Site, remove the signs representing the Marelbo’s copyright on the Content, and to participate in the transfer, sale, distribution of materials made by the reproduction, modification or display of the Content, except with the express written consent of Marelbo.
 
5.3. Any Content to which the Client / Buyer has and / or obtains access by any means, is subject to this Document, if the Content is not accompanied by a specific and valid use agreement entered into between Marelbo and the latter, and without any implicit or express warranty coming from Marelbo regarding the concerned Content.
 
5.4. The Client / Buyer may copy, transfer and / or use the Content only for personal or non-commercial purposes, only if these ones do not interfere with the provisions of the Document.
 
5.5. If Marelbo grants the Client / Buyer the right to use, as described within a separate use agreement, a certain content to which the Client / Buyer has or obtains access under this agreement, this right shall only concern the contents defined within the agreement, only during its or these contents existence on the Site or for the period defined in the Agreement, under the defined terms, if they exist and is not a contractual undertaking of Marelbo for the concerned Client / Buyer or any other third party having / obtaining  access to this transferred content by any means and who may be or is harmed in any way following this content, during or after the expiration of the use agreement.
 
5.6. No Content transmitted to the Client or Buyer by any means of communication (electronic, telephone, etc.) or acquired by the latter by means of access, visit and/or view constitutes a contractual obligation of Marelbo and / or of the Marelbo’s employee / agent having mediated Content transfer, if any, in relation to the concerned content.
 
5.7. Any use of the Content for any purpose other than those expressly permitted in this Document or the use agreement accompanying it, if any, is forbidden.
 

6. THE ORDER  

6.1. The Client / Buyer may place Orders on the Site by adding the desired Goods to the shopping cart, the Order being completed upon payment by one of the expressly mentioned methods. Once added to your shopping cart, a Good is available for purchase as long as there is an available stock for that. Adding a Good to the shopping cart, without completing the Order, does not entail the registration of an order, or the automatic reservation of the concerned Good.
 
6.2. By completing the Order, the Buyer agrees that all of the data provided by the latter, needed to the buying process, is correct, complete and true at the time of placing the Order.
 
6.3. By completing the Order, the Buyer agrees that the Seller may contact him / her, by any means available / agreed by the Seller, in any situation where contact with the Buyer is required.
 
6.4. The Seller may cancel the Buyer's Order, following a prior notice sent to the Buyer, without any subsequent liability of the parties towards each other, or without the possibility for a party to claim the other damages in the following cases:
6.4.1. non-acceptance by the Buyer’s card issuing bank of the transaction, in the case of online payment;
6.4.2. invalidation of the transaction by the card processor agreed by Marelbo, in case of online payment;

6.4.3. the data provided by the Client / Buyer on the Site is incomplete and / or incorrect;

6.5. The Buyer has the right to terminate the Agreement, or to return a Good within 14 calendar days without claiming any reason and without incurring any costs other than those for delivery.
Thus, according to GEO No. 34/2014, the return period of a Good expires within 14 days as of:
- the day the Buyer enters into the physical possession of the last Good - if the Buyer orders by means of one order multiple products to be delivered separately.
- the day on which the Buyer comes into the physical possession of the last Good or of the last part - in the case of delivery of a product consisting of several lots or parts,
 
6.6. If the Buyer decides to terminate the Contract, for return it is necessary to send a written application to the address comenzi@marelbo.ro. The products can be returned by shipment to: Marelbo Radauti, Str. Piata Unirii, Nr. 64, postal code 725400, Radauti, Jud. Suceava. The products can be returned or exchanged with other products in any Marelbo store (except for Deva and Buhusi stores). The product shall be repaired, replaced, or it shall be returned the equivalent value. The returned product must be in perfect condition, in its original box and with the warranty certificate, the product box must be properly packed, otherwise it will be refused. The product is not received if it is scratched, damaged, if it does not have intact labels or if i its accessories. Worn products with wear traces are not accepted as return. The product return is made by a courier company, not by the Romanian Post Office. The courier fee for the return is borne by the Buyer.
 
6.7. The return of products is valid only for individuals. If the Client / Buyer requests the contract termination within the legal withdrawal period, the latter must also return any gifts accompanying the concerned product. In the event that the Order is paid, the Seller will reimburse the amount within 14 (fourteen) days as of the date on which the Buyer informed the Seller on his/her decision to withdraw from the Contract. The amount will be returned as it follows:
6.7.1. for Orders paid online by card -> by returning to the account from which the payment was made;
6.7.2. for orders paid by PO / cash on delivery / iTransfer / Bankcard-> by bank transfer.

 

6.8. The Seller shall be able to postpone the reimbursement of the amount until the sold Goods are received.
 
6.9. If a Good ordered by the Buyer cannot be delivered by the Seller, the latter shall inform the Client / Buyer of this fact and will return the Good’s equivalent amount to the Buyer's account within 7 (seven) days from the date on which the Seller acknowledged this fact or the date on which the Buyer expressly expressed his intention to terminate the Contract.
 

7. CONFIDENTIALITY

7.1. Any information provided by the Buyer / Client to the Seller will remain the property of the Seller.
 
7.2. No public statement, promotion, press release, or other disclosure to third parties will be made by Buyer / Client regarding the Order / Contract without the Seller's prior written consent.
 
7.3. By transmitting information or materials through this site, you grant the Seller unrestricted and irrevocable access to these ones, the right to use, reproduce, display, modify, transmit and distribute these materials or information. You also agree that the Seller may freely use, for its own benefit, those ideas, concepts, know-how or techniques that you have sent us through the Site. Marelbo will not be subject to obligations regarding the confidentiality of the submitted information, if the legislation in force does not provide further specifications in this respect.

7.4. By signing up to the Marelbo's database, the Client / Buyer expressly agrees, within the limits of applicable law, to be contacted by Marelbo and Marelbo partners

 

8. ADVERTISING


8.1. Marelbo’s Newsletters are delivered by partners specialized and agreed by Marelbo. This ensures confidentiality and security of information.
 
8.2. When the Client creates an Account on the Site, he or she has the possibility to express his/her agreement to receive Newsletters. The option regarding the agreement issued by the Client may be modified at any time by contacting Marelbo for this purpose.
 
8.3. Waiving the receipt of Newsletters by the Client or the Buyer can be made at any time by using the special link within any Newsletters;
 
8.4. Discontinuing the receipt of the Newsletters does not imply waiving the acceptance of this Document.
 
9. INVOICING - PAYMENT
9.1. The Prices of the Goods displayed on the website www.marelbo.com, include VAT, according to the legislation in force.
 
9.2. The price, payment method and payment due date are mentioned in each Order. The Seller will issue to the Buyer an invoice for the Goods delivered, the Buyer's duty being to provide all the information required to issue the invoice in accordance with the legislation in force.
 
9.3. The Seller will provide the Buyer with the invoice related to the Order containing Goods sold by Marelbo, except for the Goods sold by the Marelbo partners, as well as any other payments related to the Order, exclusively in electronic form, by adding the invoice to the Buyer's Account or by e-mail to the address mentioned by the Buyer in his/her Account.
 
9.4. In order to correctly communicate the invoice related to the Order, the Buyer is required to update whenever necessary his/her Account data and to access the information and documents related to each Order, existing in the Account

9.5. For Orders placed without adding an Account by the Buyer, the Seller will not be liable for the erroneously supplied and retrieved information.
 
9.6. By this way of communication, the Buyer, by accessing his/her Account, will keep a record of the invoices issued by Marelbo, being able to save and archive them at any time and in any way he/she wishes.
 
9.7. By sending the Order, the Buyer expresses his/her agreement to receive invoices in electronic form by adding them by Marelbo to his / her account via the electronic mail to the email address mentioned in his / her Account.
 
9.8. The Client / User / Buyer’s payment card data will not be accessible to Marelbo nor will it be stored by Marelbo or the payment processor integrated into the Site, but only by the Transaction Authorizing authority or another entity authorized to provide card identification data storage services, on the identity of which the Client / User / Buyer will be informed before entering the data.

9.9. In certain cases, in order to maintain the security of the Transactions, upon the Order registration, the Buyer will be required to authorize the payment by re-entering the Account password or by using the fingerprint for the mobile terminals featuring this facility.
 
9.10. For the security of Transactions, the Client / User / Buyer is advised not to remain logged in to the Site and not to set the automatic login option on the mobile devices. The disclosure of the account password disclosure is not allowed and a strong security password is recommended to be used (e.g. at least eight characters, including capital letters, lowercase letters, numbers, and special characters).
 
 
10.  PRESENTED PRODUCTS AND GOODS DELIVERY
10.1. The products’ photos are for presentation purposes. The ordered products may have small differences in color from those in the site’s pictures. Marelbo shall not be held responsible if the description of the products presented on the site is not deemed to be accurate or complete. The prices displayed on the site are expressed in lei and include VAT. The final price changes if it is a place outside the courier network coverage area. The prices on the site can be changed at any time without a prior notice. The final price may change if it is proved to have been misspelled on the site, due to an unforeseen error in the system, in which case the buyer shall be notified by phone or e-mail. The prices in Euro are for information purposes only. The final invoice has the prices expressed in lei.
 
10.2. The Seller undertakes to deliver the Goods in a door-to-door courier system to the Buyer.
 
10.3. The delivery costs vary depending on the receiver’s address and are detailed within the Europe and Romania Shipping Rates section on the main menu - https://marelbo.com/en/content/13-shipping-rates-in-romania-europe 

 

10.4. The Seller will ensure the proper packaging of the Goods and will ensure the transmission of the accompanying documents.
 
 
11. WARRANTIES
11.1. All the goods traded by Marelbo feature warranty conditions in compliance with the applicable laws and commercial policies of the manufacturers, a 30-day warranty certificate being granted.
 
11.2. Marelbo offers you a warranty certificate valid 30 days as of the product purchase. In order to qualify for the warranty, the product must be presented in its original packaging, with all the parts accompanying it, the warranty certificate and the copy of the tax invoice. The warranty is provided for deficiencies not imputable to the consumer, provided that the recommendations for use and maintenance are observed. In the case of a complaint, please contact the shop team online at comenzi@marelbo.ro. Keep the invoice for proof of purchase and the warranty coupon.
 
12. TRANSFER OF THE GOODS OWNERSHIP
The ownership on the Goods shall be transferred upon delivery, after the Buyer’s payment in the location mentioned in the Order (delivery meaning – the acknowledgement of receipt of the transport document provided by the courier or the signature on the tax invoice in the case of deliveries made by the Seller's staff).
 
 
 13. LIABILITY

 

The Seller shall not be liable for damages of any kind that the Buyer or any other third party may incur as a result of the Seller's fulfillment of any of its duties under the Order and for damages resulting from the use of the Goods after delivery and in particular for their loss .
 
By creating and using the Account, the Client / User / Buyer takes responsibility for maintaining the confidentiality of the  Account data (username and password) and for managing the access to the Account, and, to the extent allowed by the applicable law, is responsible for the activity carried out by means of his/her Account.
 
By creating the Account and / or by using the Content and / or placing Orders, the Client / User / Buyer expressly and unambiguously accepts the Terms and Conditions of the Site in the latest updated version communicated within the Site, existing at the time of the Account setting-up and / or of the content use and / or of the Order placement.
 
After the Account setting-up, the use of the Content is equivalent to accepting the changes made to the Site Terms and Conditions and / or to the updated versions of the Site Terms and Conditions.
The Terms and Conditions of the Site may be modified at any time by Marelbo, being opposable to the Clients / Users / Buyers starting on their display within the Site. The acceptance of the Site Terms and Conditions is confirmed by ticking the appropriate checkbox on the Site and / or by sending the Order and / or by making an online payment.
 
14. MAKING REVIEWS, COMMENTS, QUESTIONS AND ANSWERS
The submission of Reviews, Comments, Questions and Answers can be done by Users / Clients / Buyers within the sections "Clients’ questions and answers" and "Reviews". The submitted information may be both positive and negative, and shall refer to the features and the usage manner of a product.

 

Upon the submission of a certain Review / Comment / Question / Answer on the Site, the Users / Clients / Buyers grant the Seller a non-exclusive, perpetual, irrevocable, territorially unlimited license and entitle the Seller to use, reproduce, modify, adapt, publish, translate, distribute and display this content.
 
Each User / Client / Buyer, when submitting the Review / Comment / Question / Answer in the mentioned sections, undertakes to observe the following rules:
 - to refer only to the features and / or to the using manner of a particular product, avoiding information on issues that may change (price or promotional offers) or to the information concerning the manner in which the Orders are carried out;
- to use an appropriate, non-offensive language without words that may offend or affect any other User / Client / Buyer;
- to ensure that the content entered on the Site is correctly placed: all Questions shall be included in the section " Clients’ questions and answers", and all the Reviews shall be included in the "Reviews" section.
- to ensure that the information they enter is realistic, fair, non-deceiving, and in accordance with applicable laws, thus observing also the other parties’ rights, the copyright, trademark, license or other ownership rights, advertising or privacy rights;
- to use this feature only to communicate or obtain additional details of a particular product on the Site without reference to other companies promoting the sale and purchase of products;
- not to provide or request in any way and to no extent personal data (contact details, delivery or home address, telephone numbers, email addresses, name and / or surname, etc.), or any other information that may cause disclosure of such personal data;
- not to enter information and / or details about URLs (links) from other commercial sites that have the same business activity as the Seller;

- not to try to fraud the services provided by the Seller or to write Reviews / Comments / Questions / Answers containing advertising materials;
- not to use the Review / Comment / Question / Answer as a means of communication with the Seller, in this regard, the Seller's contact information on the Site shall be used.
 
In addition to a critical realistic assessment, when a Review is submitted, the User / Client / Buyer will also add a relevant Rating for the related product. The Reviews, along with their ratings, will have an impact on the overall Product Rating, a number that appears between brackets next to their title. Thus, a Review accompanied by a High Rating leads to an increase in the Overall Rating, and a Review accompanied by a Small Rating leads to a decrease in the Overall Rating.
 
The Users / Clients / Buyers submitting Reviews to which they attach photo or video files will follow the following rules:
- the uploaded files will contain images and / or videos that refer to the product for which the Review is written, ensuring that the uploaded files observe the copyright;
- the uploaded files will not contain violence, adult content, obscene language, or other content that offends a person / group based on the race or ethnic origin, religion, disability, gender, age, veteran status, sexual or political orientation of the latter;
- the uploaded files will not contain information about others;
- the uploaded files will not contain URLs or watermarks to sites having the same business activity as the Seller.

When a User / Client / Buyer reports that a Review / Comment / Question / Answer is inappropriate from a strictly subjective perspective, this content shall be carefully examined by the Seller in order to determine whether it violates the Site Terms and Conditions. The entered texts, photos, or videos are removed from the Site only after they have been reviewed by the Seller.
 
If the Seller notes that the Terms and Conditions are repeatedly violated, the latter reserves the right to suspend the User / Client / Buyer's ability to write Reviews / Comments / Questions or Answers in the sections "Clients’ questions and answers" and "Reviews".
 
 
15. PROCESSING OF PERSONAL DATA
 
15.1. Marelbo processes your personal data by manual and automated means in order to implement and carry out its current business.
15.2. In accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council dated 27th April 2016, the provisions of Law no. 677 dated 21st November 2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, we hereby inform you that in order to carry out the current business, including the performance of the contractual activities, Marelbo collects and processes the supplied personal data, and according to the legal provisions on the protection of individuals, Marelbo is required to manage safely and only for the mentioned purpose, the supplied personal data.
15.3. Under the applicable legal provisions, you have the right to access, the right to rectify, to delete the data, to restrict the processing, to data portability, the right to opposition and the automated decision-making individual process.
15.4. In the My Account section on the site marelbo.com, you have the possibility to exert and manage your rights concerning the personal information: the right of access, the right to rectification, the right to deletion of data, the right to restrict the processing, the right to data portability, the right to opposition and automated decision-making individual process.

15.5. You have the right to withdraw your consent at any time, under a written document addressed to Marelbo.

 

In order to exercise these rights, you can contact the Marelbo’s Data Protection Officer, by submitting a written application, dated and signed at the following e-mail address: dpo@marelbo.ro or at the following mailing address: Marelbo, Str. Marelbo nr.20, Bivolarie, Vicovu de Sus, Judet Suceava.
15.6. Marelbo is required to safely manage and for the specified purposes only, the personal data you provide to us.
15.7. The aim of the data collection is to inform the Clients / Buyers about the situation of their Account, to inform the Buyers about the evolution and status of the Orders, the valuation of the Goods offered, the business activity, the goods promotion, marketing, advertising, media, administrative, development, market research, statistics, sales tracking and monitoring, and of the Client / buyer’s behavior.
15.8. By filling in the data on the account setting-up and / or Order form, the Buyer unconditionally declares and accepts that his or her personal data be included in the Marelbo database and expressly and unequivocally agrees that all such personal data be stored, used and processed by Marelbo, its affiliates and collaborators for the deployment and / or performance of activities such as, but not limited to, business activities, product promotion, marketing, advertising, media, administrative, development, market research, statistics, sales tracking and monitoring and consumer behavior activities.
15.9. The Buyer's personal information may also be provided to the General Prosecutor's Office, the Police, the courts and other competent bodies of the state, on the basis and within the limits of the legal provisions and as a result of certain expressly formulated requests.
15.10. You are also given the right to lodge a complaint with a supervisor and to file a judicial appeal.  

 

16. FORCE MAJEURE
 
16.1. None of the parties shall be liable for the non-performance of its contractual duties, if such non-performance on time and / or appropriately, wholly or in part is due to a force majeure event. Force majeure is the unpredictable event beyond the control of the parties and that cannot be avoided.
 
16.2. If, within 15 (fifteen) days of its occurrence, that event does not cease, each party shall have the right to notify the other party on the Contract termination by law, without having the possibility to claim damages to the other party.
 

17. APPLICABLE LAW – JURISDICTION
 
This Contract is subject to the Romanian law. Any disputes arising between Marelbo and Clients / Buyers will be settled amicably or, if this is not possible, the litigation shall be settled by the competent Romanian courts at the seller's headquarters.
 
Contact data - Marelbo
To contact the Marelbo online store, you can find us at: 0742 404000, fax: 0230412050 and by mail: comenzi@marelbo.ro. The website www.marelbo.com, named Marelbo, is owned by SC Marelbo Prod-Com SRL, J33 / 2214/1994 and VAT Number RO 6728594, Subscribed and paid up share capital: 7,000,000 lei, Headquarters: Str. Marelbo nr.452, Vicovu de Sus, judet Suceava.


Marelbo shop network

Over 50 stores in Romania with Marelbo footwear manufactured by hard working people in Bucovina, Romania.

The online store and the store network in Romania sell footwear for women, men, teenagers and kids.

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In every store the prices are the same: factory prices.

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Marelbo is a footwear factory
with over 30 years experience

About Marelbo
Leather

Marelbo manufactures
exclusively leather footwear

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Marelbo has a large
stores network in Romania

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  • Quality footwear

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    Fast delivery

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    Return in 14 days

  • Free shipping in Romania for minimum 200 lei order.

    Free shipping in Romania for minimum 200 lei order.

  • Leather

    Leather

  • Affordale manufacturer price

    Factory prices

  • Made in Romania

    Made in Romania